Last Updated April 2, 2018
Table of Contents
- Connection of Personal and Usage Information
- How Your Personal Information is Stored
- How Your Personal Information and Usage Information are Used and Shared
- Third Party Links
- Complaint Process
- Changes to Our Privacy Statement
The Service a health management software tool from Us. The Service is capable of providing personalized health guidance for you and your family. The Service is hosted by Us using Microsoft Azure. The Service may assist you in assembling health information in a usable format. It is important for you to understand how the information that you submit, review and edit in the Service is used by Us. The contents of the Service, such as text, graphics, images, personal health information, and other material contained in the Service and all information and data produced by the Service (“Content”) are for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. The health information and guidance you will receive is automatically generated by the Service, based on information that you enter into or make available to the Service through your Service account. This information is not necessarily reviewed by a physician, nurse, or other health care provider for your treatment purposes. The Service and everything contained within or provided by the Service should not be considered, and may not be used as, a substitute for medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. You agree that the Service and the information and guidance provided by the Service do not constitute the practice of medicine or any medical, nursing, or other professional health care advice, diagnosis, or treatment. Never disregard professional medical advice or delay in seeking it because of something you have read when using the Service.
Collection of Personal and Usage Information
Any data that you enter into the Service (“Personal Health Information” or “Personal Information”) is stored in a secure hosted environment. The secure hosted environment may be located in any of the Microsoft Azure around the world. The Service does not permanently store any of your data. The Service uses the information that you authorize for access from your Service account to provide you with personalized health information. You can review and edit information contained in your Service account using the Patient Portal.
The Service uses personal information collected from You and from CHBase, a proprietary data repository owned and operated by Us, including Personal Health Information, to provide the Service as described in this policy. Get Real Health does not access the Personal Health Information that is stored in the secure hosted environment without your prior permission (for example, for maintenance or support purposes) and is not accessible by third parties without your secret login password information.
We may collect information about your interaction with the Service. For example, we may use web site analytics tools the Service to retrieve information from your browser, including the site you came from, the search engine(s) and the keywords you used to find the Service, the pages you view within the Service and your browser’s width and height. We also may use technologies, such as cookies (described below), to collect information about the pages you view, the links you click and other actions you take on the Service. Additionally, we may collect certain standard information that your browser sends to every web site you visit, such as your IP address, browser type and language, access times, and referring web site addresses. This information is referred to as “Usage Information.”
How Your Personal Information is Stored
The Service temporarily stores or “caches” Personal Information as necessary to provide you the Service.
The Service does not permanently store any of your Personal Information.
All of the Personal Information you enter, edit or view in the Service is held only temporarily by the Service. Information that you enter or edit in the Service is added to your CHBase account once you click on “Save” or another similar button.
When you click the “Save” button, the cache of information used by the Service is also updated with the new information you added or changed. When you select that link, the Service updates all the information in the cache with the most current information in CHBase.
How Your Personal Information and Usage Information are Used and Shared
The Service uses Your Personal Information and Usage Information are used to provide you the Service and to personalize your user experience. We and our suppliers may also use some of this information to improve our respective products and services, including the Service. We may use aggregated information from the Service to improve the quality of the Service and for marketing of the Service (for example, to tell potential advertisers how many Service users live in the United States). This aggregated information is not associated with any individual account. Except as set forth in this statement, we will not share your Personal Information and Usage Information in personally identifiable form with any other party without your consent, unless we are required to do so (1) to comply with the law; (2) to prevent, report or investigate illegal activity; or (3) to protect Our rights or property (including the enforcement of our agreements).
Third Party Links
One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Using cookies simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the web site, you can retrieve the information you previously provided, so you can easily use the site’s features that you customized.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline some or all cookies if you prefer. If you choose to decline all cookies, the Service may not be operable.
If you have a complaint or problem related to the Service, you may write to Get Real Health’s Security and Privacy Officer at:
Get Real Health
Attn: Security and Privacy Officer
51 Monroe Street, Suite 1700
Rockville, MD 20850
If you’ve contacted Get Real Health’s Security and Privacy Officer about a privacy-related concern and you do not believe your problem has been addressed, you may file a complaint with the Get Real Health General Counsel by calling Get Real Health general number at 301-309-0058 and asking for the general Counsel.
Changes to Our Privacy Statement